WHAT IS IT?
Formbricks is an open source survey and user feedback platform. It lets you create targeted surveys and deploy them across multiple channels: in-app, website, email, or via shareable links. Everything is configurable without code, thanks to a no-code editor and an event-based triggering system tied to user actions.
WHY IS IT INTERESTING?
- Credible Qualtrics alternative: Full experience management capabilities without the enterprise price tag or proprietary lock-in
- Native multi-channel: In-app, website, email, and link surveys — one tool to cover the entire user journey
- Granular no-code targeting: Pre-segmentation by custom attributes and event-based triggering, all configurable from the UI
- Self-hostable and GDPR-friendly: Deploy on your own infrastructure for full data control and built-in GDPR compliance
- Solid integrations: Slack, Notion, Zapier, n8n — feedback flows directly into your existing tools
- Modern stack: Next.js, React, Prisma, TailwindCSS — a clean, contributor-friendly codebase
USE CASES
- Measure NPS or customer satisfaction at key journey touchpoints
- Collect onboarding feedback to improve retention
- Analyze churn reasons with targeted post-cancellation surveys
- Validate product-market fit with contextual in-app surveys
- Gather feedback on documentation or new feature releases